Friday 25 July 2014

BeHappy made me happy!

Back in January, I bought a set of McWalkies West highland terriers from BeHappy. I have always wanted this family, but they are not that easy to get hold of anymore and I was struggling to find a good, complete set on Ebay. 



But, this was during my "Bad Sylvanian Luck" spree and I got a set with a little bit of a flaw... 


Do you see it?


How about now?

Yes, poor Hamish McWalkie had a wonky arm out of the box. :(
The poor little guy was fitted with two right hands at the Sylvanian Factory! O_O
I was a bit shocked and contacted the shop where I bought him, to see if they could swap him out for another, or perhaps help me in any way... Honestly, I didn't really think that they would be able to do much, but at least I got an email of apology and an answer that they would see what they could do for me.

After some time, I forgot about little Hamish, standing so shyly behind his father. Soon the time came for another order from BeHappy. ~ I just can't stay away from that shop!!! ~
Some things for me and some for a friend added to the cart, checked out and away they went, shipped off as speedily as always.

This morning I received the parcel in the mail and to my surprise little Hamish was added to it in a little plastic baggie with a note! BeHappy actually replaced my whole figure with a brand new one with both arms in place!

The family is now proudly displayed with all members standing tall. 

Thanks for the excellent service! 
BeHappy is still one of my very favorite Sylvanian Families shops of all time!!! 
And yes, I am happy. :D


5 comments:

  1. Poor Hamish, but somehow cute :D. It's very nice from BeHappy to replace it :).

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    1. I was thrilled when I received the parcel in the mail today! Little Hamish always seemed so shy to me, but he is cute in his own way. :D

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  2. Oh! Poor, poor Hamish! It was very generous of BeHappy to replace the whole figure for you! At least there are some good people left in the world :D The McWalkies are very cute - you are so lucky! I can't wait to read your next post!
    MW

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  3. Thanks for the shop info. Sounds like they have great customer service! xo Jennifer

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  4. Poor Hamish! I bet he bore the brunt of many bad jokes... Glad he is better :-D The McWalkies are just darling - I love the kilt and jacket in the father. They should make more families in traditional clothing (or like the Kimono Chocolate Rabbits)

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